• FREE WORLDWIDE SHIPPING OVER $150

Shipping Policy

Free shipping on orders over $150 USD. Shipped via FedEx Priority or DHL Express with tracking number and require signature upon delivery.


FedEx DHL Shipping
Estimate Time of Arrival
Each piece is handcrafted and shipped from our workshop in Bogotá, Colombia. For specific crafting times look at the details section.

 

Location Shipping Days Crafting Days ETA
USA, Canada 2 - 3 4 - 6 6 - 9
Europe
4 - 5
4 - 6
8 - 11
Australia
4 - 6
4 - 6
8 - 12
Asia
4 - 6
4 - 6
8 - 12
Latam
3 - 5
4 - 6
7 - 11
Other
4 - 6
4 - 6
 8 - 12

Orders are processed Monday-Friday (excluding holidays). Find a shipping cost calculator at checkout.

Duties

Orders may be subject to import duties, VAT or taxes at the receiver's expense. The fee varies by country and we are unable to calculate this in advance. If the customer refuses a shipment, they are responsible for the original shipping fees, import fees and the cost of returning the package.

 

RETURNS: SATISFACTION GUARANTEED

We thrive to craft outstanding products, that's why we offer a lifetime warranty on them. Non the less, if you are not satisfied, please make the return within 15 days of receiving your order for a refund.

Handmade, made to order, pieces sporadically have faults; don't worry! We have free returns on faulty orders.

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